Managed IT Services - Call 1800 378 676
Managed IT Support Services are designed to provide you with a structured and reliable IT support solution, by enabling a proactive approach to the management of your computer systems.
The focus of Managed Services is to keep your systems fully functional, operational and available so that you can focus your efforts on the job at hand.
For Managed Support Call eStorm 1800 eStorm
How Does It Work?
We use software to maintain and monitor your systems in real time – we can flag potential problems and save you from unnecessary downtime.
For a fixed monthly price this service can include system monitoring, proactive maintenance and troubleshooting support across your entire desktop, server and network environment. With our team of experienced technical specialists, Managed Services forms an extension to your organisation, ensuring that your IT systems are up-to-date and performing as desired.
We have a range of monthly or pre-paid Support Contracts that are designed to suit your organisation’s specific needs. These tailor-made professional services are designed to help your organisation plan, implement and manage IT strategies and projects with a fixed budget; Support Contracts can help your organisation drive innovation and maximise the potential of your technology investments.
Ad hoc Support
Ad hoc Support is a professional IT service which offers assistance when you need it most. This service provides tailored support without any fixed monthly costs or commitment requirements. With Ad hoc Support, our technicians can be on hand to step in and assist with critical system issues, system migrations or troubleshoot problems as and when you need the support.
eStorm has ample experience in providing IT tailored solutions to various types of businesses and as a result we have learned to tailor solutions to meet your specific requirements. We are happy to work within your existing IT infrastructure, by providing specialised support for your in-house technicians. Or, we can act as your IT department by providing help desk support, deploy new systems and oversee IT projects as well as offer ongoing maintenance and solutions.
No matter how large or small your business is, no matter what industry you are in, or what platform you use – we have the experience needed to sustain and maintain all IT requirements and we can create a support strategy targeted at ensuring that your IT systems are up-to-date and performing as desired.
Our IT Tailored Solutions provide you with need-specific consulting services, which are focused on ensuring your IT systems are operating efficiently and effectively at all times; underlying this is an assurance of a manageable and productive IT environment that integrates with all departments in your organisation
"Managed IT & Ad Hoc Services"
Here are just some of the additional services we can provide with IT Tailored Solutions:
∙ Periodic Systems Audit: We can help to identify any bottlenecks that cause downtime and disruption to your organisation. Our team can provide an in-depth site review and provide recommendations.
∙ Strategic Planning: We can provide your organisation with strategic planning by identifying and reviewing requirements to support the growth of your organisation.
∙ Future Proofing: Our team will review your business needs now and for the future, to help develop a plan which will ensure that your business won’t prematurely outgrow your IT investment; we can help to ensure that support for your hardware and software will still be available when you need it most.
∙ Project Management: Our experienced technicians will work with your organisation to manage the implementation and delivery of your next technology project.