Real Estate IT Support Services
eStorm Australia provides fast, effective and reliable managed IT services, cyber security solutions, mobile device management, and more designed to support the growth and continuity of your real estate agency
Cost-effective IT services for the Real Estate sector
The competitive and cutthroat nature of the Real Estate industry means agencies must stay ahead of the curve when it comes to adopting new technologies and protecting their clients' sensitive information. For an industry that is constantly on the move, downtime due to technical difficulties can be detrimental to your daily operations and could potentially cost your business thousands in lost revenue annually. On top of this, real estate businesses are disproportionately targeted by cyber criminals looking to extract sensitive information and banking details from your customer database.
eStorm Australia has worked with dozens of Real Estate agencies across Australia and New Zealand. We pride ourselves on providing IT solutions and services that are tailored to the Real Estate sector, and designed to bolster productivity and streamline business operations.
Real Estate IT Support Services
Managed IT Services
Every business experiences issues with their emails, phone lines, and internet connection. However, downtime due to technical difficulties can be downright catastrophic for a Real Estate business. You need to be connected, online, and available to your clients at every opportunity lest you lose an important contract or miss out on a new potential sale.
With our managed IT service packages, we are always one click or call away to get you back up and running as quickly as possible. Plus, our proactive monitoring of your systems means we can identify issues before they become disruptive.
ISO 27001 Services
The Real Estate sector is highly competitive, but one way to stay ahead of your competitors is to achieve ISO 27001 certification. ISO 27001 offers the ultimate security and protection for your information assets, but it also does so much more than that. Achieving certification can set you apart from other agencies, as it proves you are dedicated to the development, improvement and protection of your business and your clients' sensitive data and information.
Business Telephony
Your agents are always prepared to win their next sale or rectify an issue with their tenants. Therefore, having a phone and communications solution that is ready to go when they are is of vital importance. Whether it's internal communications, cloud PBX solutions, or traditional phone lines, eStorm can provide and implement a premium Real Estate telephony solution that is cost-effective and tailored to your needs.
Business Internet
Whether your agents are responding to emails, checking listings, or uploading new images, they need to be connected at all times. An internet solution that is consistent, reliable and fast is absolutely essential. eStorm provides customised high-speed internet and wi-fi services that are flexible, scalable, and reliable without the tedious and time-consuming processes businesses face when dealing with traditional internet providers.
Expanding or moving your office? We can setup secure NBN, wireless, or fibre internet connections quickly and efficiently so your staff can hit the ground running as soon as possible.
Cyber Security
Your company data, client information, web portals and programs are at the very core of your business, but implementing cyber security strategies that protect your information and technology without disrupting your daily operations can be a difficult venture.
Luckily, eStorm has extensive experience with assisting Real Estate agencies on their cyber security journey. Whether you're in need of fully managed security services, IT audits/assessments, Essential 8 implementation, or endpoint security solutions, you can rest easy with eStorm watching your back.
Procurement
Real Estate agents utilise a host of programs and devices on a daily basis, so it's important that new technology integrates seamlessly within your IT environment. Whether you require new devices for your staff, antivirus or malware protection, a reliable backup solution, or software licensing, we can provide and procure technology solutions that are within your budget and tailored to the unique needs of your business and employees.
Plus, our partnerships with major vendors such as Microsoft, Apple, and Barracuda means we can score you exclusive deals on new technology you won't find anywhere else.
Cloud Services
Your Real Estate agency deserves a flexible cloud solution that can both securely store your data and encourage productivity and collaboration within your team. Our scalable cloud solutions include private/hybrid cloud, SharePoint, Azure, AWS and more. We have extensive experience transitioning existing infrastructure and services to the cloud, and can provide a cloud solution that lowers costs, improves efficiency, and drives innovation and growth across your organisation.
Mobile Device Management
Real Estate agents generally require several different devices in order to stay connected when they're in the office or on the road. Tracking all these devices and ensuring they're being correctly managed and patched to reduce security risks can quickly become overwhelming.
Mobile device and desktop management solutions monitor, manage and secure your employees' devices all within one user interface. Whether it's one tablet or an entire fleet of mobile devices, we can deploy and implement a MDM solution that is flexible and ensures your end user devices are safe, secure, and regularly monitored.
Real Estate IT Services Your Way
Our core purpose is to remove the burden that is the running of your day-to-day IT systems. Whether you need a new office 365 account set up, your server crashed, you’re having issues with email or your computer just isn’t working right. Our goal is to deliver peace of mind. This allows you to focus on growing and improving your business, rather than worrying about IT services and support.
Too many resources, and far too much time and money are squandered when your IT services are left to inadequate support companies. At eStorm we partner with you to become an extension of your business to deliver the best results and a level of trust and transparency.
Tailored IT Support
We help you do what you do best!
As one of the few IT service providers who offer on-site and remote support, we’re happy to be involved in as much or as little of your business and ICT environment as you see fit. We can work within your existing IT infrastructure as well as provide specialised support for your in-house technicians.
Alternatively, we can act as your sole IT department by providing help desk support, IT network support, IT technical support, oversee IT projects and deployment solutions, as well as offer ongoing maintenance and solutions.
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Case Studies
Get business driven results with eStorm.
For RE/MAX, reporting is essential. With multiple data sources, collating information was frustrating and time-consuming. To remove this hassle, eStorm identified Microsoft Power BI as the perfect solution and assisted the team to ensure a smooth transition.
Needing to communicate more efficiently and effectively, RE/MAX partnered with eStorm to implement Microsoft Sharepoint. Creating this secure sub-site allowed for smooth and secure collaboration between franchisees and agents.
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See why businesses all across Australia and NZ partner with eStorm Australia