PBXaaS (PBX as a Service) from eStorm Australia offers an affordable and advanced telephony service that eliminates on-site hardware, phones and cabling. We have one of the highest quality VoIP networks in the country, which allows us to provide you with our sound quality guarantee. We guarantee that your calls will sound at least the same, if not better than a regular phone call. Our premium network enables us to be one of the only VoIP providers in Australia able to provide this promise. For only $15 per user, per month eStorm’s PBXaaS is also one of the most affordable options in Australia.
With features such as multi-way calling, voice to email and call diverting, internal and external communication could not be easier.
Standard features of PBXaaS from eStorm Australia include:
- Call transfer
- Music on hold
- Custom “dial plan” built to your specifications
- Conference calls
- Main number and direct phone number for each user
- Interactive voice response menus (press 1 for…)
- No maximum lines
- Caller ID
- Call queues (with music and optional announcements)
- Time-based routing (night switch)
- 1300 / 1800 number
- Multi-way calling
- Direct Phone number for each extension
- 2 lines included per phone (concurrent calls)
- Voice to email
- Call divert (to mobile or other)
- Service management
- Live extension status panel (optional)
- “Heads up display” software
- Click to call (optional)
- Advanced web control panel
- Call Centre web control panel
- Desktop lead tracking software
- Queue status wall board
- ADSL Private IP connection
- EFM / Ethernet Private IP Connection (optional)
- Hosted, integrated CRM system
At eStorm Australia we supply everything you require, including handsets, localised telephone numbers and a world class PBX infrastructure. Our technicians will build your PBX to your requirements, offering a 99.99% service level agreement – giving you peace of mind that your business calls will always work when you need them to. We also have 24×7 network monitoring and on call support.
Sound Quality Guarantee
eStorm Australia has one of the highest quality VoIP networks in Australia, allowing us to provide you with our Sound Quality Guarantee. We guarantee that your calls will sound at least the same, if not better than a regular phone call. Our premium network enables us to be one of the only VoIP providers in Australia able to provide this promise.
100% Sound Quality Guarantee
Australia’s highest VoIP call quality
Premium connectivity ensures no packet loss and extremely low jitter
Service Level Agreement
eStorm Australia’s Business VoIP customers enjoy a 99.99% available service, ensuring that your business communications services are always available for your use.
99.99% Service Level Agreement
24×7 network monitoring and on call support
Give us a call to find out more about this service.
To find out more about eStorm’s VOIP services click here
*PBXaaS must be used with eStorm Australia’s Business VoIP.